Initial PC Setup - Your new laptop or desktop can be professionally installed, fully configured and working to your specifications in as little as one hour. RTSI can also transfer your documents, bookmarks, and settings from your previous computer to your new laptop or desktop.

General Maintenance - RTSI can perform the routine security updates, application patches, file maintenance, and hardware checks that ensure trouble free operation of all your laptops, desktops, servers, network equipment, etc.

Needs Assessment - Information Technology is our core competency. RTSI can help bring focus to your decision making process. We will take the time necessary to understand what you want, conduct a thorough analysis of your situation and recommend the best course of action.

Support Agreements - RTSI can provide your business responsive, competent, and expert IT support under an efficient structure that works within your budget. We can perform a baseline assessment of your current situation and create a custom plan to keep your computing environment trouble free. Our support agreements are innovative, scalable, and cost effective.

Data Backup - A reliable, easy to use backup system is key in preparing for an unforeseen event. RTSI can help make data backup and recovery a simple and efficient part of your work process. We use industry standard methods to create safe, long-term solutions for backing up and restoring your data.

Data Recovery - If you encounter data loss, RTSI can recover your data from your failed hard-drive, flash memory card, or removable media. We can also repair corrupted documents or even resurrect files that have been accidentally erased.

Internet Access - Are the self install instructions that came with your broadband service confusing? Is the telephone support representative from your service provider making things worse? We understand your frustration and are here to help. RTSI can install and configure your dial-up, Cable or DSL account in your home or office. In most cases we are able to setup the equipment and have the account registered and working in less than an hour.

Wireless Network Installation - A wireless network is a fantastic convenience, but if setup without appropriate security measures is at minimum a tempting free access point for your neighbor, and at worst an open door to your private personal data. RTSI can install and configure a secure wireless network with your dial-up, DSL, Cable, or existing LAN. Single access point configurations are often up and running in just a few minutes.

Remote Access and VPN Setup - We have helped many businesses save time and money by having their employees "telecommute" using a VPN (virtual private network) or remote connect from their home computer to their personal workstation at the office. RTSI can put into place a solution that connects you to your data, wherever you my be. One RTSI client through use of site-to-site VPN has connected 4 of their remote offices together so that they can share resources.

Network Cabling & Network Hardware - We can custom design a network that meets your needs using the latest copper, fiber, and wireless networking technologies. Most CAT6 installations are scheduled, completed, tested, and ready for use within 2-3 business days.

Mac and PC Mixed Networks - File sharing, printer sharing and remote control services can be designed to work around whatever platform you choose, Mac or PC.

Personal Training - Do you need to learn how to get the most out of your laptop or desktop? Would you like someone to sit with you and answer your questions? We can discuss your desire to learn and give you the training needed to make you proficient at whatever you want to do with your computer, even if it is just to check your email and use a web browser.

Group Training - RTSI can deliver training to groups of individuals or to your business staff. If you need training specific curriculum, we can do that too.

For Pricing. please call us today!