When you need managed IT services in the Dallas, Texas area to maintain peak operation in the IT network of your small business, consider us here at Reliable Technology Services. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Reliable Technology Services' managed services.

When being added as a managed IT services partner, you're not longer just a number, you're part of the team. The Reliable Technology Services team will make sure that your team is taken care of, and any issues that arrive are handled promptly. We only hire the best! Our techs are professional, competent, and won't use "geek speak" when trying to address a problem. Our services are proactive and not reactive. Reactive IT support is exactly what it sounds like: something breaks before it gets fixed. This type of support causes major downtime for your business and costs you money because it halts your team from fully optimizing productivity and output. Once you're a partner at Reliable Technology Services, our team monitors your network and software so that problems are solved before they escalate and eliminates that downtime. In doing so, this ensures your digital assets are up to date and functioning correctly. Essentially, you'll spend less time waiting for break-fix support to resolve issues, and more time growing your company.

When you sign up with our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every business's needs are completely different from the next, so we offer 100% custom packages for any business size or budget.
  • Predictable costs 24/7 – Reliable Technology Services doesn't charge you more when your network is down, or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

One of the most beneficial parts of becoming and managed services partner as a business owner, is that our Director of Partner Success and CEO will meet with you on a quarterly basis. Quarterly business reviews are an excellent opportunity to touch base with our partners. Our QBRs include a comprehensive service ticket review from the past quarter, infrastructure management, network security defense, and a full technical review that includes endpoint management/security and warranty reporting. Because it's your meeting too, the time spent in the review will also highlight any projects or plans in the pipeline and learn about your business goals. Without proactive management of your network and infrastructure, it's hard to predict future tech budgeting for your organization. We will provide a report of findings and an action plan to develop a strategic roadmap for the next quarter. You can rest easy when you put your IT support needs in our hands.

Contact us today for more information!